Privacy Policy 4Vous - https://www.4vous.net
About our Privacy Policy
4Vous cares a lot about your privacy. Therefore, we only process data that we need to (improve) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the 4Vous website and its services. The effective date for the validity of these conditions is 11/03/2022, with the publication of a new version, the validity of all previous versions will expire. This privacy policy describes what information about you is collected by us, what this information is used for, and with whom and under what conditions it may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have with respect to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact at the end of our privacy policy.
About the data processing
Below you can find out how we process your data, where we store it, what security techniques we use and for whom it is transparent.
Web shop software
WIX e-commerce
Our web shop is developed with software from Wix e-commerce. Personal information that you provide to us for our services will be shared with this party. WIX e-commerce has access to your data to provide us (technical) support, they will never use your data for any other purpose. WIX e-commerce is obliged to take appropriate security measures on the basis of the agreement we have entered into with them. These security measures consist of the application of SSL encryption and a strong password policy. WIX e-commerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WIX e-commerce reserves the right to share collected data within its own group in order to further improve its services.
Hotmail
We use Hotmail services for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as far as possible. Hotmail does not have access to our mailbox and we handle all our email traffic confidentially.
Payment Processors
WIX payments
We use the platform of Wix payments to handle some of the payments in our webshop. WIX payments processes your name, address and place of residence information and your payment details such as your bank account or credit card number. WIX payments has taken appropriate technical and organizational measures to protect your personal data. WIX payments reserves the right to use your data to further improve the service and to share (anonymized) data with third parties. In the event of a deferred payment application (credit facility), WIX payments will share personal data and information regarding your financial position with credit rating agencies. All of the above safeguards with regard to the protection of your personal data also apply to the parts of [PROVIDER]'s services for which they engage third parties. WIX payments does not retain your data for longer than permitted by statutory time limits.
Reviews
None
We do not collect reviews.
Shipping and Logistics
PostNL
When you place an order with us, it is our job to have your parcel delivered to you. We use PostNL's services to perform the deliveries. For this purpose, we need to share your name, address and place of residence information with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your information available to these parties.
DHL
When you place an order with us, it is our job to have your parcel delivered to you. We use DHL's services to perform the deliveries. We need to share your name, address and place of residence information with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your details available to these parties.
GLS
When you place an order with us, it is our job to have your parcel delivered to you. We use the services of GLS to perform the deliveries. We need to share your name, address and place of residence information with GLS. GLS uses this data only for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.
Billing and Accounting
the bookkeeper
We use the bookkeeper's services to keep records and accounts. We will share your name, address and place of residence information and details regarding your order. This information is used to administer sales invoices. Your personal data is protected and sent and stored. The bookkeeper is required to maintain confidentiality and will treat your data confidentially. The bookkeeper does not use your personal information for any purpose other than described above.
External sales channels
EBay
We sell (part of) our articles through the platform of Ebay. If you place an order through this platform, Ebay will share your order and personal information with us. We use this information to process your order. We will keep your information confidential and will take appropriate technical and organizational measures to protect your data from loss and unauthorized use.
Purpose of data processing
General purpose of processing
We use your information solely for the purpose of our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, other than at your request, we will ask you to give your explicit consent. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all held to secrecy under the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed to further improve our services. This information (for example, your IP address, web browser, and operating system) is not personal information.
Cooperation in tax and criminal investigations
In cases where applicable, 4Vous may be required by law to share your data in connection with government tax or criminal investigation. In such a case, we are forced to share your information, but we will oppose it within the scope of the law.
Cooperation in tax and criminal investigations
In cases where applicable, 4Vous may be required by law to share your data in connection with government tax or criminal investigation. In such a case, we are forced to share your information, but we will oppose it within the scope of the law.
Retention periods
We will keep your data for as long as you are a client of us. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you tell us this, we will also take it as a request for forgive. On the basis of applicable administrative obligations, we must keep invoices with your personal data, so we will keep this information for as long as the applicable period runs. However, employees will no longer have access to your client profile and documents that we have created as a result of your order.
Your rights
On the basis of the Dutch and European legislation in force, you, as a person concerned, have certain rights with regard to the personal data processed by or on our behalf. We will explain to you below what rights these are and how you can invoke them. In principle, in order to prevent abuse, we will only send copies of your data to your e-mail address already known to us. In the event that you wish to receive the information at another e-mail address or, for example, by post, we will ask you to provide your identity. We keep records of requests that have been processed, in the event of a request for an error, we will record anonymized data. All copies and copies of data will be sent to you in the machine-readable data format we use within our systems. You have the right to complain to the Personal Data Authority at any time if you suspect that we are using your personal data incorrectly.
Inspection dish
You always have the right to review the information we process (or have it processed) that relates to or is traceable to your person. You can submit a request to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the information we have in our records, including the category under which we have stored this information.
Right of rectification
You always have the right to have the information we process (or have it processed) that relates to or is traceable to your person. You can submit a request to our privacy contact. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation at the email address we have received that the details have been updated.
Right to limit processing
You always have the right to limit the information we process (or have it processed) that relates to your person or is traceable to them. You can submit a request to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address we have received that the information will no longer be processed until you remove the restriction.
Right to transferability
You always have the right to have the information we process (or have it processed) that relates to or is traceable to your person performed by another party. You can submit a request to our privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or processed by other processors or third parties on our behalf at the email address we have. In such a case, we are unlikely to be able to continue with the services provided, because the secure link of data files can no longer be guaranteed.
Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of 4Vous. If you object, we will immediately stop processing your request for review. If your request for review is founded, we will make copies and/or copies of the information we process to you and then permanently discontinue processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your information in such a way that this right applies. If you believe this is the case, please contact our privacy contact.
Cookies
Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the latest version. If the new privacy policy affects the way we process data already collected with respect to you, we will notify you by email.
Contact information
Resat Yildirim - 4Vous
Ceintuurlaan 186 3600 Genk Belgium T E
resat@hotmail.be